Datamars' warranty obligations for products manufactured by or for Datamars are limited to the terms set out in this policy.
Products manufactured by or for Datamars are warranted against faulty material and workmanship for a period from the date of purchase.
If a warranted defect occurs, return the product with proof of purchase to the place of purchase.
If Datamars receives a valid claim within the relevant Warranty Period, Datamars will, at its option:
- repair the product at no charge, using new or refurbished replacement parts;
- exchange the product with a product that is new or has functionality equivalent to the original product; or
- refund the product's purchase price.
Exclusions and Limitations
This warranty applies only to genuine Datamars products manufactured by or for Datamars.
No responsibility is accepted for any accident or damage caused subsequent to any tampering with or modification to or misuse of this product, including (but not limited to) alterations made by anyone other than Datamars or its agents.
To the maximum extent permitted by law, this warranty is exclusive, personal to you and in lieu of all other warranties, representations or conditions relating to this product (whether express or implied and whenever arising) whether originating by statute, law, trade, custom or otherwise.
The product warranty is only valid in the original country of purchase. Any claims made in another country may incur full repair costs at the owner’s expense.
Obtaining service under this policy
For details on who to contact for repairs or replacements, refer to your nearest Datamars service agent.
Last updated 14 November 2023
These are Datamars' Warranty Periods under the Warranty Policy for the products described below.
|Product Group||International||USA / Canada|
|Indicators||2 Years||2 Years|
|Load Cells||2 Years||2 Years|
|Load Bars||2 Years||2 Years|
|EID Readers||2 Years||2 Years|
|Platemeters||1 Year||1 Year|
|Fence Monitoring Nodes/Gateway (excludes Lightning)||3 Years||3 Years||Dairy WOW 4000||2 Years||2 Years||Active Collar Tag||5 Years||5 Years||Active Ear Tag||3 Years||3 Years||Active Collar Belt & Weight||2 Years||2 Years||Active Tag Farm Network Gateway||2 Years||2 Years|